Why can’t I get my FIFA points?
Sometimes the transaction needs an extra push to sync with your account, and logging out and back in again helps the FIFA Points come through to you. If you still don’t have them, we’re going to need some information from you to help investigate. We’ll need: any other details about your issue.
What happens if you don’t get an item in FIFA 21?
After 72 hours passes, check your Watch List to see if your Item appears. If you don’t get the Item after 72 hours, the FIFA game team will try to regrant it to you. If an Item can’t be unstuck, you may get a copy of it instead. You may still see the stuck Item, but you’ll be able to use the copy.
Why is my Fut coin missing from my watch list?
If you used FUT Coins to get an Item from the Transfer Market and your Item is missing from your Watch List, it may just be delayed. There can be a 72-hour delay in getting the Items from the Transfer Market to you. The same is true for FUT Coins after selling an Item on the Transfer Market, sometimes it can take up to 72 hours to receive them.
What do I do if I Lost my FIFA Ultimate Team (FUT)?
If you’ve lost or misplaced something from your FIFA Ultimate Team (FUT), try these steps first to see if you can find your missing content. Restart your console or PC. Use the Quick Sell Recovery in the Web and Companion Apps. Double-check that you didn’t accidentally discard, Quick Sell, or use the content somewhere else in-game.
What's EA Play?
New name, new look, same great benefits: EA Access and Origin Access are now EA Play.
Keep your account safe
Turn on Login Verification to access FUT Web and Companion Apps, and protect your information.
Upgrade to a next gen console
Have a physical game disc for FIFA 21 but bought a discless console? Use our webform.
Keep your account safe
Turn on Login Verification to access FUT Web and Companion Apps, and protect your information.